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B-2-Z

EAD Combo card never arrived...

By B-2-Z in Adjustment of Status Case Filing and Progress Reports

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B-2-Z Enthusiast

B-2-Z   37

Posted
Filed: AOS (apr) Country: Canada
 Timeline
Posted

So my EAD/AP combo card was approved on August 8th. I got the notice that it was mailed out on August 17th... We've moved a couple times and the tracking number shows that it was sent to our old address(Even though USCIS says it wasn't) We have mail forwarding set up and as of August 20th the tracker is stuck at "forwarded."

I've called the post office, they have no idea where it is, just that it was sent to Minneapolis to the sorting center on the 20th, and the tracker was never updated after that. I called USCIS a few times, the tier 2 I spoke to today told me that I have to reapply and pay all the fees for them and start again. SERIOUSLY?!

I've filed a service request for a missing card, and the ombudsman office...

Is anyone else going/gone through this? Now what?

Met 2008. Moved in together 2010. Married 2015. Baby Z joined us 2017 . :wub:

AOS Timeline 350 days

 

May 31/15 - Sent AOS/EAD/AP to USCIS

June 4/15 - Email and text notifications they were recieved

June 10/15 - NOA1 for AOS/EAD/AP Dated June 1

June 17/15- Change of address confirmation

June 22/15- Biometrics appointment received

July 1/15- Biometrics appointment done(5 minute appointment, 8 hour round trip drive <_< )

August 5/15 - Change of address submitted for new location

August 8/15 - Mobile/E-mail notifications for approved EAD/AP :)

August 17/15 - Change of address confirmation after calling in

August 17/15 - EAD/AP Combo card mailed out(To the wrong address, and then lost by USPS)

September 3/15 - Contacted USCIS and was told to re-apply with a new application and fees?! Put in a service request online for lost card, and a complaint

September 8/15 - USPS found & returned card to USCIS

September 15/15 - Ombudsman contacted USCIS

September 17/15 - Card mailed back out

September 19/15 - EAD/AP Combo card finally in hand

September 22/15 - NPIW letter received, dated September 9/2015 estimated 6 month wait

October 13-21/15 - Traveled using AP to visit parents & ship the rest of our belongings out west

November 27-30/15 - Traveled using AP

December 28/15- RFE hard copy, waiting on documents from Canada

January 31-February 7/16 - Traveled using AP

February 10/16 - Sent in RFE, delivered Feb 16

April 16/16 - Service request filed, RFE was never updated online

May 12 - Approved email and status update dated May 10. Service request never was assigned or solved, though.

May 14 - Greencard in hand!

POM Explorer

POM   21

Posted
Filed: Citizen (apr) Country: Greenland
 Timeline
Posted

If USCIS sent the combo card out to the wrong address, they should be able to fulfill that service request for a missing card.

See what happens to the service request and if that doesn't get you anywhere it might be a good time then to schedule a Infopass appointment at your local office.

Spoiler
Adjustment Of Status:

06/25/2015: AOS/EAD/AP package Sent to USCIS

06/30/2015: Package received
07/03/2015: NOA1 hard copies received
07/10/2015: Biometrics appointment letter received
07/18/2015: RFE notice
07/23/2015: Biometrics appointment
07/24/2015: RFE hardcopy received
07/27/2015: RFE response sent via USPS express
07/29/2015: RFE received
08/24/2015: EAD/AP Card production/Approved
08/28/2015: EAD approval letter received
08/28/2015: EAD/AP Card Mailed
08/31/2015: EAD/AP Card received
09/03/2015: Applied for SSN
09/11/2015: SSN received
11/30/2015: AOS interview (no decision)
02/20/2016: RFE2: New medical
02/25/2016: New Medical completed/submitted
03/04/2016: Approved/Card Production
03/08/2016: Green card mailed
03/11/2016: 10 Year Green card in hand :dance:
 
Naturalization:
04/11/2019: N-400 filed online
04/13/2019: Biometrics appointment scheduled
04/16/2019: Biometrics letter mailed
04/30/2019: Biometrics appointment
 
B-2-Z Enthusiast

B-2-Z   37

Posted
Filed: AOS (apr) Country: Canada
 Timeline
  • Author
Posted

If USCIS sent the combo card out to the wrong address, they should be able to fulfill that service request for a missing card.

See what happens to the service request and if that doesn't get you anywhere it might be a good time then to schedule a Infopass appointment at your local office.

I hope so, the person on the phone said they wouldn't, but I figured it was worth a shot. Unfortunately the closest locations to infopass in my area are a 10 hour round trip and 20 hour round trip, respectively, and I can't drive without the EAD.

Met 2008. Moved in together 2010. Married 2015. Baby Z joined us 2017 . :wub:

AOS Timeline 350 days

 

May 31/15 - Sent AOS/EAD/AP to USCIS

June 4/15 - Email and text notifications they were recieved

June 10/15 - NOA1 for AOS/EAD/AP Dated June 1

June 17/15- Change of address confirmation

June 22/15- Biometrics appointment received

July 1/15- Biometrics appointment done(5 minute appointment, 8 hour round trip drive <_< )

August 5/15 - Change of address submitted for new location

August 8/15 - Mobile/E-mail notifications for approved EAD/AP :)

August 17/15 - Change of address confirmation after calling in

August 17/15 - EAD/AP Combo card mailed out(To the wrong address, and then lost by USPS)

September 3/15 - Contacted USCIS and was told to re-apply with a new application and fees?! Put in a service request online for lost card, and a complaint

September 8/15 - USPS found & returned card to USCIS

September 15/15 - Ombudsman contacted USCIS

September 17/15 - Card mailed back out

September 19/15 - EAD/AP Combo card finally in hand

September 22/15 - NPIW letter received, dated September 9/2015 estimated 6 month wait

October 13-21/15 - Traveled using AP to visit parents & ship the rest of our belongings out west

November 27-30/15 - Traveled using AP

December 28/15- RFE hard copy, waiting on documents from Canada

January 31-February 7/16 - Traveled using AP

February 10/16 - Sent in RFE, delivered Feb 16

April 16/16 - Service request filed, RFE was never updated online

May 12 - Approved email and status update dated May 10. Service request never was assigned or solved, though.

May 14 - Greencard in hand!

 
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