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Case Complete email notification

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Hi Guys, I verified with NVC over the phone that my case is complete as of July 28th but until now I haven't received any email notification about it. But I tried calling them 3x already to verify and all of them confirmed that I'm already case complete. anyone experience the same thing? not receiving CC email?

(L) (L) (L) (L) (L) F2A Filler (L) (L) (L) (L) (L)

05/03/2014 - sent I-130 to lockbox
05/08/2014 - received NOA1 via email
08/27/2014 - received NOA2 via email


09/28/2014 - received case number from NVC
06/24/2015 - received NVC Welcome Letter
06/24/2015 - done with ds261 over the phone
06/24/2015 - sent AOS Fee payment thru mail
06/29/2015 - Confirmed thru phone AOS payment posted
06/30/2015 - Sent IV Fee thru mail
07/07/2015 - IV Fee Payment already posted in CEAC
07/07/2015 - done with DS260
07/10/2015 - sent AOS and Civil docs
07/13/2015 - received in NVC NW
07/28/2015 - Verified Case Complete by phone
09/30/2015 - Interview Schedule verified over the phone

xxxxxxxxxx - Visa status " READY"
11/09/2015 - Interview at USEM

xxxxxxxxxx - received VISA

xxxxxxxxxx - POE

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