K1 visa- usadocs website down

[kmaj89 0]

I received an email today from my embassy saying that I need to go on to usatraveldocs website and create a profile and email them once I have done so. Unfortunately the website is having technical difficulties and doesnt say how long it will be before the site is back up and running. Should I contact my embassy notifying them that I cannot create a profile?

[Unidentified 2,930]

I received an email today from my embassy saying that I need to go on to usatraveldocs website and create a profile and email them once I have done so. Unfortunately the website is having technical difficulties and doesnt say how long it will be before the site is back up and running. Should I contact my embassy notifying them that I cannot create a profile?

Did it specifically says the website is having technical issues or the department of state? The department of state is having technical issues and does not effect the actual website.

If it's the actual website than they are probably only doing maintenance and should probably be up and running again in a few hours, no need to tell the embassy.

Are you getting an error message while you're trying to create a profile it might be because you already have a profile with them and need to ask for a new passport. Have you ever applied for an F1 for example? Me and another member here had issues logging in because we forgot we used the website while applying for another visa a while back.