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Did not receive my green card

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Hi all,

It's soon one year that I got a green card and moved to US. I clearly remember that day of April 3, 2014 when I stepped on the land as F2A VISA holder.

The problem is that after few month wait I started to get worried about the green card. It did not arrive. I started to call monthly just to get the same answer - we are sorry, there was a card production problem, we created a ticket (write it down) and in one month you should receive it. Except that every month it repeated over and over.

I even wrote to the USCIS center a letter explaining a problem. They answered me that I should instead call. Period.

Did somebody encounter a situation like this? What can be a solution?

Thank you very much

Vlad & Olga

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