packet 4 email received but consulate hasn't gotten packet 3?

[binky 0]

Hello everyone - longtime lurker, first time poster...

On July 3, I emailed the Montreal Consulate to see if they had received the documents that I had sent a week before (I had sent them with Canada Express with tracking and saw they arrived.) The same day, I got my packet 4 email from the consulate saying that I could schedule my interview (I scheduled for September 9, and I had my medical today)

Today, somewhat randomly, I got an email from the consulate that was the actual reply to my inquiry. It says they haven't got the documents yet (although it also says that they are probably going through security clearance) See email below.

I have a copy of everything I sent, which I'm going to bring... I'm just a bit anxious that I'm going to get there and they'll be like "we never got packet 3, go back to Toronto." or something. This is somewhat normal right? I'm a little freaked out because there was already a huge delay since I never received a hard copy packet 3 from the consulate and only found out 6 weeks after they said they sent it.

Good day,

Thank you for your email.

As of today, we have not received your packet 3 documents. Please note that all mail addressed to the U.S. Consulate General in Montreal undergoes thorough security clearance procedures at an offsite facility. This creates additional delays for the mail to actually reach our office. The date you claim the mail was delivered is not the actual date our office has received your mail. You may expect your case to be reviewed within 4 weeks from the date that the mail was sent.

I hope that this information is useful.

Sincerely,

OP14

Immigrant Visa Unit