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contradictory information for filling DS 230

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Hello,

I was going over the DS 230 application. On instructions for Part I- biographic data, it says mark questions that are not applicable as N/A. However, when I was looking on the mUmbai consulate website ( http://mumbai.usconsulate.gov/ivcommon_mistakes.html) I found an instruction that said never to use N/A but none or never if not applicable. I am confused now. Which of the two should I use. Any Mumbai filers in particular who can shed some light on this? Thanks

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