National Benefits Centre - Missouri

[sukie175 0]

Does anybody know a phone number for the National Benefits Centre in Missouri - I need to speak to someone regarding my RFE?

Thanks,

Sarah

[jsnearline 2]

Case Status Information/Contacting the NBC

How can customers obtain case status information on filed Forms?

The National Benefits Center is designed to be a support mechanism for Field Offices. As such, the NBC is not set up to deal with a large volume of status inquiries from the public. Customers can check the status of cases filed with the NBC online through the USCIS website (most preferred method), by calling the USCIS National Customer Service Center (NCSC) toll-free number, or by writing the NBC (least preferred method).

Online (most preferred): If you have your MSC receipt number, you can find the status of your case through Case Status Service Online, also available en Español. This service provides you (and your representative) access to case status for applications and petitions that were submitted to the National Benefits Center. This site provides around the clock and immediate access to this case status information. For more information about this service, please review the Case Status Online frequently asked questions.

Calling: You may obtain case status by calling 1 (800) 375-5283, and following the automated instructions. Please have your receipt number(s) ready.

Writing (least preferred): While calling can be more convenient, you may instead choose to request an update by writing the National Benefits Center at:

USCIS-NBC

PO Box 648005

Lee’s Summit, MO 64064

If you write, please provide the following in your letter:

Your current name and address, and, if different, your name as it appears on your application;

Any A-number, which is an 8 or 9 digit number following the letter "A", assigned to you or to your application

Your date of birth;

The date and place where your application was filed;

Any receipt number from any receipt notice issued by INS or USCIS for your application;

A copy of the most recent notice sent to you by INS or USCIS on your case, if you have received one;

The date and office where you were fingerprinted and where you were interviewed, if this has been done.

If you filed electronically, include a copy of your Confirmation Receipt notice.

Sign your request, or, if you are preparing the request for the applicant, have him or her sign the request. Please mark your envelope "ATTN: Status Inquiry," and send your inquiry to the address listed above.