Looks like NVC misplaced our originals......

[Sweetoosohni 0]

My wife had submitted original documents (birth/marriage/police certificates) to NVC alongwith DS-230 forms for her mother last month in a single packet. We recently received a checklist asking for police certificate and petitioner's birth certificate. When we called NVC, the operator said the same thing that these documents are required as they were not submitted.

How is it possible that they have received some documents in the same packet and did not receive the others? Anybody has a clue??? What should we do at this point? Anybody been thru similar situation? The only thing I can think of is to send a letter to NVC alongwith copies of requested documents and explain the situation. Any suggestions?

[TayRivers 4]

My wife had submitted original documents (birth/marriage/police certificates) to NVC alongwith DS-230 forms for her mother last month in a single packet. We recently received a checklist asking for police certificate and petitioner's birth certificate. When we called NVC, the operator said the same thing that these documents are required as they were not submitted.

How is it possible that they have received some documents in the same packet and did not receive the others? Anybody has a clue??? What should we do at this point? Anybody been thru similar situation? The only thing I can think of is to send a letter to NVC alongwith copies of requested documents and explain the situation. Any suggestions?

Are NVC saying they got the DS-230 but not the Certificates or are they saying they have not got anything in reference to the DS-230.

When exactly did you mail the papers to NVC and did you get delivery conformation? It does take them a while to input the DS-230 into the system. We got a Checklist email as well, that was after we had sent the DS-230 and it had been deliverd to the NVC but was not yet in the system.

Have you spoken to a NVC officer on the phone? if so what did they tell you?

[Sweetoosohni 0]

My wife had submitted original documents (birth/marriage/police certificates) to NVC alongwith DS-230 forms for her mother last month in a single packet. We recently received a checklist asking for police certificate and petitioner's birth certificate. When we called NVC, the operator said the same thing that these documents are required as they were not submitted.

How is it possible that they have received some documents in the same packet and did not receive the others? Anybody has a clue??? What should we do at this point? Anybody been thru similar situation? The only thing I can think of is to send a letter to NVC alongwith copies of requested documents and explain the situation. Any suggestions?

Are NVC saying they got the DS-230 but not the Certificates or are they saying they have not got anything in reference to the DS-230.

When exactly did you mail the papers to NVC and did you get delivery conformation? It does take them a while to input the DS-230 into the system. We got a Checklist email as well, that was after we had sent the DS-230 and it had been deliverd to the NVC but was not yet in the system.

Have you spoken to a NVC officer on the phone? if so what did they tell you?

I spoke to NVC operator and was informed that these two documents are missing. He did say DS-230 packet was received which makes me think they have other documents.

[TayRivers 4]

My wife had submitted original documents (birth/marriage/police certificates) to NVC alongwith DS-230 forms for her mother last month in a single packet. We recently received a checklist asking for police certificate and petitioner's birth certificate. When we called NVC, the operator said the same thing that these documents are required as they were not submitted.

How is it possible that they have received some documents in the same packet and did not receive the others? Anybody has a clue??? What should we do at this point? Anybody been thru similar situation? The only thing I can think of is to send a letter to NVC alongwith copies of requested documents and explain the situation. Any suggestions?

Are NVC saying they got the DS-230 but not the Certificates or are they saying they have not got anything in reference to the DS-230.

When exactly did you mail the papers to NVC and did you get delivery conformation? It does take them a while to input the DS-230 into the system. We got a Checklist email as well, that was after we had sent the DS-230 and it had been deliverd to the NVC but was not yet in the system.

Have you spoken to a NVC officer on the phone? if so what did they tell you?

I spoke to NVC operator and was informed that these two documents are missing. He did say DS-230 packet was received which makes me think they have other documents.

What did the NVC officer recommend to do? Is there any way you could have not included the police certificate for you mom and your birth certificate? Did you take a copy of the entire packet?

If it were me I think I would be getting duplicate documents as fast as I could and contact my congressman to see if he/she can get them to look for the missing doc if you are sure you included them.