Cannot do service request?

[sherry0201 0]

Hi, I called up USCIS since my case has been over 90days. But, the guy again says different things. He says they are asking everyone to wait another 47days. What??? Where did he get that number?

Case processing time is already updated and now they are processing EAD within 3 months.

I wanted to do service request, but he just asked my zipcode and did not seem to understand that I filed my case at NBC not a local office.

How should I do service request? Should I try to call again?

[TayRivers 4]

Hi, I called up USCIS since my case has been over 90days. But, the guy again says different things. He says they are asking everyone to wait another 47days. What??? Where did he get that number?

Case processing time is already updated and now they are processing EAD within 3 months.

I wanted to do service request, but he just asked my zipcode and did not seem to understand that I filed my case at NBC not a local office.

How should I do service request? Should I try to call again?

Make an infopass appointment at your local office they can request the service center to deal with your Application.

[vanee 13]

If it were me, I'd call back and hope to get a different person.

When I called to make a service request, the woman I talked to said that they were processing cases from last April. I told her that at the forum I take part at, numerous people who had applied up to 3 weeks after me had had their EADs and APs approved, and that the April cases were probably ones that were delayed for some reason, not the typical ones. At that point, she agreed to put in a service request for me.

As you probably know, my service request ended up being rejected because "this case is actually within our current processing time." Mine was under 90 days at that point. But yours is more than 90 days, so I hope they'll put in a service request when you tell them that a lot of people who applied after you have been approved.

Good luck!

[sherry0201 0]

I just made an appointment on 23rd of Oct. I do not think that the local office will issue interm EAD, but they can do service request!

[sherry0201 0]

Forth try, I was finally able to talk to a nice guy who understands what he is doing. He said those reps are wrong and I could do service request after 90days. He sent service request soon and gave me a confirmation number. He said I should get something within 5 days, but in same cases, it will take up to 240 days. What???