LESSONS LEARNED

[guamcouple 0]

First of all the pay for into line is a complete waste of time, You can just call 63 2301 2000 dial 0 and ask for immigrante visa and get detailed info for free. The toll line does not even know of the other number so don't bother asking them. They do not communicate either. Even if the visa has been released and out for delivery the pay line still says processing at embassy.

Now Delbros, Website is useless and even if you call they still don't have there info strait, Called to see if visa was out for delivery they say still processing at embassy, I tell them the embassy said it was relesed on Friday then they transfer me to anouther number and say. Ohhh it's out for delivery. Fiancee text delbros, it comes back still processing at embassy. Call back again. Ohhh should be there tomorrow. Get it together guys. Oh did I mention website, well here it is again, completly and totaly useless, Looked on it for a month and it never worked but 1 time and thats after the visa was out for delivery and it said no data. Someone greased someones hands for this contract. Something as important as this should not be in the hands of a company that has a website that works 1 hour a day.

Doc verification is taking a long time for alot of people now so make sure you pay for it early. The forum was very helpfull in everything, no need to ever hire a lawyer to do your case it will only slow things down for you.

Hopefully Mylenes visa will be here today so I can fly her to Guam tomorrow night, At least only a 3 hour flight

[guamcouple 0]

They have once again proved why people can't rely on them. We have faxed in 2 times the change of address called the rep to change it, And guess what they still tried to deliver to the wrong address today even after all that and the DS forms have the new address on them as well. Good god people

[edp333 9]

Congratulations on the release of the visa.

I know your frustrations. I had my wife call DELBROS today because of past incompetencies. They told her the delivery person would text her before delivering the visa today. She asked how they were going to text her without a cel phone number? Of course they did not know!!

[Brent n Joy 0]

thanks for the Nunber i don't want to pay a fee for some call center if they can't tell me what is going on.

i haven't got there website to work yet for me if your a serious shipping company your tracking site Should work all the time.

[Brent n Joy 0]

just ried that number and all it's doing is ringing and ringing and ringing and ringing

[lheeanne 0]

Hopefully she will get it today... Goodluck!

[guamcouple 0]

just ried that number and all it's doing is ringing and ringing and ringing and ringing

Sometimes it gets busy, It's best to call in the AM there time.

[Brent n Joy 0]

just ried that number and all it's doing is ringing and ringing and ringing and ringing

it seems my phone company sucks latley with international calls had to use a calling card on my cell phone to get decent service but having a hard time getting thru to someone

[Brent n Joy 0]

just ried that number and all it's doing is ringing and ringing and ringing and ringing

Sometimes it gets busy, It's best to call in the AM there time.

unfortunately thats when i work 3 to 10 everyday so it makes it hard to call during there am time

i seem to be getting thru with the calling card on the cell phone, but my land line service lately is awful. just getting immigrant visa to pick up though now

Edited April 15, 2008 by Brent n Joy

[Brent n Joy 0]

ok finally got to talk with someone in the imgrant visa department and it appears we just got approved today even though she passed on the 9th they just stamped it approved today. now I'm going to go crazy waiting for the release

Edited April 15, 2008 by Brent n Joy