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San Salvador, El Salvador
US Embassy / Consulate Info

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last updated on 2016-05-03 by Teamsami

Phone Number: Callers in El Salvador: Call 2211-9392.
Callers in El Salvador: Call 2113-0344.
Callers in El Salvador: Call 2113-3122 (consular phone).
Callers in the United States 8 a.m. to 7 p.m. Central Time Monday through Friday and 9 a.m. to 3 p.m. Central Time Saturdays: Call (646) 259-0557.

Email: To reach a customer service representative via email, please write to support-elsalvador@ustraveldocs.com.

Chat: To chat with a customer service representative from 8 a.m. to 7 p.m. Monday through Friday and 9 a.m. to 3 p.m. Saturdays, please click here. Chat software works with Internet Explorer 8.0, Internet Explorer 7.0, Internet Explorer 6 Service Pack 2, and Firefox 3.6.

Skype: To use Skype to speak to a customer service representative from 8 a.m. to 7 p.m. Monday through Friday and 9 a.m. to 3 p.m. Saturdays, please click on the Skype icon below, or add a new contact on your Skype account with the Skype name ustraveldocs_centralamerica.
E-Mail: congensansal@state.gov
Address: Embajada de Los Estados Unidos
Sección Consular
Final Boulevard Santa Elena
Antiguo Cuscatlán, La Libertad

Working Hours:
Best Contact Method: congensansal@state.gov
Usually respond within 1-3 days.

Fax number:
Approx Waiting Time for Interview After Consulate Recieves NVC Package: Usually, Packet 3 or 4 by physical mail never arrives or takes forever. About a week after approval of I-129F (NOA2), contact NVC to see if your petition has arrived to the embassy. As soon as it has arrived, email the embassy and request Packet 3 by email (give them your case number in the subject line, you can get that from NVC). This is much faster then physical mail, and often Packet 3 will never arrive by physical mail. As soon as you have completed packet 3 and mailed 2 copies of ds-160 back to the ebmassy (via Cargo Expreso or national email service), email the embassy again and they will send you Packet 4 via email.
Issues Packet 3?
Packet 3 Contains: 1.Cover Letter (Basic Fiance Info)
2.Checklist and Instructions (Instrucciones para visa de prometido K1)
3.DS-160 (online)
4.Photo requirements.
5.DS-160 Instructions of filling
6.I-134 (not included, to be fill by US fiancé(e)

http://sansalvador.usembassy.gov/consular/docs/package-K1.pdf - K1 packet
Issues Packet 4? Yes
Packet 4 Contents (if known): Packet 4 is just a letter with instructions on how to schedule the interview. It also gives you a link to the Packet 4 forms on the ebmassy website. But the link states ¨For all visas EXCEPT K1 and K3¨ so if you are applying for the K1 or K3 visa, you shouldn´t need any of those forms.

Packet 4 may never arrive by physical mail to the foreign fiance. The best way to receive it is by emailing the embassy as soon as you have sent them 2 copies of DS-156 via Cargo Expreso.

The Packet 3 letter states that you must wait to receive Packet 4 before scheduling the medical exam, but really Packet 4 offered nothing more than was already in Packet 3. In fact, it is a link to a website that has one of the exact same letters that was provided in Packet 3. Still...probably worth it to send in the DS-156 copies as instructed in Packet 3 and wait until getting the email with Packet 4 info prior to scheduling the exam (which is what we did)
Forms to Consulate? ONLY send 2 copies of DS-160 as soon as you get packet 3. The rest you bring with you to the interview.

Send DS-156 de Packet 3 "Doble Via" to the embassy via Cargo Expreso or national email service.

It is highly recommendable to do this through email. If you request to receive Packets 3 & 4 via email, not only will you save money, but also time.
We got Packets 3 & 4 via email, and we did this in almost 3 days.

just email congensansal@state.gov and request that packets be sent through email. Use the case number (SNS) as subject.
Other Forms (if any)?
Direct Consular Filing Offered? Yes
If DCF Allowed: For all or only US citizen lawfully resident in country? All
Can fiance(e)/spouse attend interview? No
Visa fee payment "same day" or "in advance"? Advance
Did embassy schedule interview or could you walk-in? Embassy Scheduled
Visa issued same day? No
If not what's the waiting period? This may vary. If the visa is approved, you will get a sheet of paper that tells you to contact the call center if you havent chosen a Cargo Expreso agency. Time (based on VJers experiences) may go between 1-2 weeks, more or less.
Is the Medical exam same day as interview? Prior to Interview
Cost of Medical Exam? The approximate cost is $450 but could be up to $600 depending on your medical history. You need to bring:

1) Passport
2) letter from the embassy authorizing scheduling of interview
3) 5 passport photo
4) vaccination record (if you have it)
List of doctors? Here is the updated list of doctors for the medical examinations.

Medicos Autorizados:

Dr. Juan Ernesto Guillen

Edificio Avante - Nivel 9, Local 03-A, Santa Elena, Antiguo Cuscatlán

Tel: 2263-9884, 2101-1275, 2519-1070, 7661-8813 Horario: Lunes a Viernes 7:00 am a 5:00 pm


Dr. Roberto Zelaya

Edificio Avante - Nivel 9, Local 03-B, Santa Elena, Antiguo Cuscatlán

Tel: 2246-1241, 2246-1242 - Horario: 7:00 am a 5:00 pm, Lunes - Viernes


Dr. Karla Tobar Quiros

Edificio Avante - Nivel 9, Local 13, Santa Elena, Antiguo Cuscatlán

Tel: 2100-1088, 2100-1445, 2246-0722- Horario: 7:00 am a 5:00 pm, Lunes - Viernes
How many Passport Photo's Required for the medical? 4
How many Passport Photo's Required at the interview? 2
Estimated waiting time at the consulate on the day of interview? Applicants are assigned interviews by time groups. Interviews start at 7:30am folowed by interviews every half hour after that. Waiting time from the time you enter the consulate is approx 5 hours. There are two appointment lines in the waiting area outside the consulate. One is for residency applicants, the other for tourist visas. K-1 applicants should use the Residency line.
Vaccination requirements? Your medical examination will take care of this. You will probably get some shots (Influeza, Measles, etc). You will not neet this for K1, but will be used later for the Adjustment of Status.
Cheap and good hotels near the Consulate?
Additional Info? Be there Early for your consular interview. One hour before, if possible. If you can, leave your cellphone in your car, if not, you can deposit it for $1.00 (I paid the $1.00 because I had to tell my love of the results as soon as possible).
Also, be organized. Use folders with names and categories for the different files or proofs that you're taking to the interview. This will pay off.

Recent Visa Approvals

Beatriz Melara Alexander & Elsa
K1 Visa (2023-12-19)
A & Amy A & A
K1 Visa (2023-10-12)
Auston Austin & Carlos
K1 Visa (2023-10-12)
Abraham & Jonas
K1 Visa (2023-09-26)
J & G G & J
K1 Visa (2022-03-16)
Theannabanana Anna & Ro
F-2A Visa (2021-12-03)
SEL0830 Sandi & Erick
IR-1/CR-1 Visa (2021-11-03)
Sarac4479 Sara & Juan
K1 Visa (2021-08-06)
Sandiegodan2020 Daniel & Alma
K1 Visa (2021-05-25)
Maria Escoto Maria & Lucio
IR-1/CR-1 Visa (2021-03-18)

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