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For the last e-mail I sent them, it took about 40 days to get a response and even then, it wasn't substantive and was quite vague.

You're better off calling them and talking to a representative. Try calling when the lines first open at 7 am EST or when its close to closing at 12 am EST.

Edited by tasakchy

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I had e-mailed them on May 14 and received a response around the end of June. Another e-mail was sent on July 9 but I haven't heard back for that.

To be added to the case, you'll have to submit evidence of your relationship (marriage certificate) so you should just write a letter asking to be put on his case (include case number, his name, DOB, your name and DOB) and then attach your marriage certificate as evidence.

Edited by tasakchy

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