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After the 150 day who do you call, USCIS or NVC?

#1 I & JJ <3

I & JJ <3

    Senior Member

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Posted 11 March 2011 - 08:03 AM

Hello fellow VJ members,

I should probably know this by now but unfortunately I don't.

Can anyone please tell me which of the two should I call to inquire about the status of my case, which was received by VSC 151 days ago? I really wish to speak to a live person, not an automated message.

USCIS @ 1-800-375-5283 or
NVC @ 1-603-334-0700

Thanks in advance for any replies.
  • 0
My Case Timeline (I-130)

03/19/07: We met
01/03/09: He proposed =D
07/17/10: Married, yay!

USCIS: VSC (188 days)
10/04/10: Sent I-130
10/12/10: NOA1 (Received text/email with receipt #)
10/14/10: "Touched"
10/16/10: NOA1 (Received hard copy I-797C)
04/18/11: NOA2 (Received text/email):D
04/22/11: NOA2 (Received hard copy I-797C)

NVC
04/25/11: NVC received my original petition
05/05/11: Received NVC Case # and IIN; gave them our emails
05/07/11: Sent DS 3032 email
05/07/11: AOS fee invoiced and paid
05/09/11: NVC accepts husband's DS-3032 email
05/10/11: AOS fee shows up as paid
05/10/11: IV fee invoiced and paid
05/11/11: Sent AOS package via overnight mail
05/12/11: IV fee shows up as paid
05/12/11: AOS package delivered (per usps tracking website)
05/14/11: Sent IV package via overnight mail
05/16/11: IV package delivered (per usps tracking website)
05/20/11: AOS package reviewed
05/25/11: IV package reviewed
05/26/11: SIF!!!
05/26/11: CC!!!
06/10/11: NVC schedules interview date

Consulate
06/27/11: Medical Exam
07/11/11: Interview: Approved!

#2 petite soleil

petite soleil

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Posted 11 March 2011 - 08:06 AM

You need to call USCIS
  • 0
K-1
09-28-10 I-129F sent
10-06-10 NOA1
03-08-11 service request
03-18-11 RFE email
03-26-11 RFE hardcopy

2011-03-29 RFE sent back
2011-04-06 RFE response and review
2011-04-08 NOA 2



"Wait for the person who pursues you, the one who will make an ordinary moment seem magical, the kind of person who brings out the best in you and makes you want to be a better person; wait for the person who will be your best friend, the person who will drop everything to be with you at anytime no matter the circumstances, wait for the person who makes you smile like no one else does and when they smile you know they need you. Wait for the person who wants to show you off to the world when you are in sweats and a t-shirt, but appreciates it when you dress up for them. And most of all wait for the person who will put you at the center of their universe because that's where you belong."

#3 jaz00mine

jaz00mine

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Posted 11 March 2011 - 12:33 PM

Cal but let me know what they say. Based on other post they won't put a request until 60 days because it is technically still in the "processing time" that 5 months is just an estimate....but try and let me know. Hope it works out!
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A journey it has been!!!

#4 jaz00mine

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Posted 11 March 2011 - 12:35 PM

Sorry I meant 6 months not 60 days
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A journey it has been!!!

#5 I & JJ <3

I & JJ <3

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Posted 11 March 2011 - 12:56 PM

You need to call USCIS


Thanks!
  • 0
My Case Timeline (I-130)

03/19/07: We met
01/03/09: He proposed =D
07/17/10: Married, yay!

USCIS: VSC (188 days)
10/04/10: Sent I-130
10/12/10: NOA1 (Received text/email with receipt #)
10/14/10: "Touched"
10/16/10: NOA1 (Received hard copy I-797C)
04/18/11: NOA2 (Received text/email):D
04/22/11: NOA2 (Received hard copy I-797C)

NVC
04/25/11: NVC received my original petition
05/05/11: Received NVC Case # and IIN; gave them our emails
05/07/11: Sent DS 3032 email
05/07/11: AOS fee invoiced and paid
05/09/11: NVC accepts husband's DS-3032 email
05/10/11: AOS fee shows up as paid
05/10/11: IV fee invoiced and paid
05/11/11: Sent AOS package via overnight mail
05/12/11: IV fee shows up as paid
05/12/11: AOS package delivered (per usps tracking website)
05/14/11: Sent IV package via overnight mail
05/16/11: IV package delivered (per usps tracking website)
05/20/11: AOS package reviewed
05/25/11: IV package reviewed
05/26/11: SIF!!!
05/26/11: CC!!!
06/10/11: NVC schedules interview date

Consulate
06/27/11: Medical Exam
07/11/11: Interview: Approved!

#6 I & JJ <3

I & JJ <3

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Posted 11 March 2011 - 01:02 PM

Cal but let me know what they say. Based on other post they won't put a request until 60 days because it is technically still in the "processing time" that 5 months is just an estimate....but try and let me know. Hope it works out!


So I called and this is what happened:

The lady asked me for my receipt number and told me that my case makes 5 months on the 12 (tomorrow). Then she proceeded to check which cases are currently being processed at the moment. According to her they are looking at cases received on September 11, 2010. Right now their average processing time (at Vermont Service Center that is) is 6 months, not the 5 months posted on the website. So she told me to call back in another month because my case has not passed the 6 month mark.

What I don't quite understand is why so many other cases that were received on Oct 12th just like mine was have already been approved if they are only looking at cases which were received in September (I know this because I plug in diff receipt #s on the USCIS website). I highly doubt that all of those cases were expedited but whatever. I guess I have no other choice but to wait. I think I'm going to call back in about a week though just to check what date or month they are up to.
  • 0
My Case Timeline (I-130)

03/19/07: We met
01/03/09: He proposed =D
07/17/10: Married, yay!

USCIS: VSC (188 days)
10/04/10: Sent I-130
10/12/10: NOA1 (Received text/email with receipt #)
10/14/10: "Touched"
10/16/10: NOA1 (Received hard copy I-797C)
04/18/11: NOA2 (Received text/email):D
04/22/11: NOA2 (Received hard copy I-797C)

NVC
04/25/11: NVC received my original petition
05/05/11: Received NVC Case # and IIN; gave them our emails
05/07/11: Sent DS 3032 email
05/07/11: AOS fee invoiced and paid
05/09/11: NVC accepts husband's DS-3032 email
05/10/11: AOS fee shows up as paid
05/10/11: IV fee invoiced and paid
05/11/11: Sent AOS package via overnight mail
05/12/11: IV fee shows up as paid
05/12/11: AOS package delivered (per usps tracking website)
05/14/11: Sent IV package via overnight mail
05/16/11: IV package delivered (per usps tracking website)
05/20/11: AOS package reviewed
05/25/11: IV package reviewed
05/26/11: SIF!!!
05/26/11: CC!!!
06/10/11: NVC schedules interview date

Consulate
06/27/11: Medical Exam
07/11/11: Interview: Approved!

#7 jaz00mine

jaz00mine

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Posted 11 March 2011 - 11:01 PM

they update that info on the 14th of every month, so after Tuesday would be good to check :thumbs:
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A journey it has been!!!

#8 I & JJ <3

I & JJ <3

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Posted 11 March 2011 - 11:30 PM

they update that info on the 14th of every month, so after Tuesday would be good to check :thumbs:


Thanks, will do ;)
  • 0
My Case Timeline (I-130)

03/19/07: We met
01/03/09: He proposed =D
07/17/10: Married, yay!

USCIS: VSC (188 days)
10/04/10: Sent I-130
10/12/10: NOA1 (Received text/email with receipt #)
10/14/10: "Touched"
10/16/10: NOA1 (Received hard copy I-797C)
04/18/11: NOA2 (Received text/email):D
04/22/11: NOA2 (Received hard copy I-797C)

NVC
04/25/11: NVC received my original petition
05/05/11: Received NVC Case # and IIN; gave them our emails
05/07/11: Sent DS 3032 email
05/07/11: AOS fee invoiced and paid
05/09/11: NVC accepts husband's DS-3032 email
05/10/11: AOS fee shows up as paid
05/10/11: IV fee invoiced and paid
05/11/11: Sent AOS package via overnight mail
05/12/11: IV fee shows up as paid
05/12/11: AOS package delivered (per usps tracking website)
05/14/11: Sent IV package via overnight mail
05/16/11: IV package delivered (per usps tracking website)
05/20/11: AOS package reviewed
05/25/11: IV package reviewed
05/26/11: SIF!!!
05/26/11: CC!!!
06/10/11: NVC schedules interview date

Consulate
06/27/11: Medical Exam
07/11/11: Interview: Approved!

#9 I & JJ <3

I & JJ <3

    Senior Member

  • PipPipPipPipPipPip


Posted 16 March 2011 - 04:27 PM

Just an update...I called again and you were right..they must have updated their system because this time around I was told that they are processing cases filed on September 25th 2010.

This lady also asked for my case number, type of petition filed and receipt date, however, she agreed that my petition is over the estimated 5 month processing timeframe and asked if I would like to put in a service request. When I said I would like for her to do so she proceeded to verify the current date VSC is processing and because they are not/ have not started processing cases received on Oct 12 she could not put in the service request, but suggested I call again in 17 days.

I don't have the patience to wait another two weeks. I'm going to keep calling every week until they can put in the service request. If my case is still pending after six months I will contact my congress person. Hopefully I'll be approved before I even resort to that option.
  • 1
My Case Timeline (I-130)

03/19/07: We met
01/03/09: He proposed =D
07/17/10: Married, yay!

USCIS: VSC (188 days)
10/04/10: Sent I-130
10/12/10: NOA1 (Received text/email with receipt #)
10/14/10: "Touched"
10/16/10: NOA1 (Received hard copy I-797C)
04/18/11: NOA2 (Received text/email):D
04/22/11: NOA2 (Received hard copy I-797C)

NVC
04/25/11: NVC received my original petition
05/05/11: Received NVC Case # and IIN; gave them our emails
05/07/11: Sent DS 3032 email
05/07/11: AOS fee invoiced and paid
05/09/11: NVC accepts husband's DS-3032 email
05/10/11: AOS fee shows up as paid
05/10/11: IV fee invoiced and paid
05/11/11: Sent AOS package via overnight mail
05/12/11: IV fee shows up as paid
05/12/11: AOS package delivered (per usps tracking website)
05/14/11: Sent IV package via overnight mail
05/16/11: IV package delivered (per usps tracking website)
05/20/11: AOS package reviewed
05/25/11: IV package reviewed
05/26/11: SIF!!!
05/26/11: CC!!!
06/10/11: NVC schedules interview date

Consulate
06/27/11: Medical Exam
07/11/11: Interview: Approved!

#10 Twodice

Twodice

    Member

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Posted 16 March 2011 - 05:34 PM

Make an inquiry through your senator to request an update
  • 0
I-130 Sent : 2010-09-09
I-130 NOA1 : 2010-09-18
USCIS received on 16th Sept
Sent to VSC for processing
Cashiers Check cashed in on 17th Sept
Touched on 19th,22nd, 23rd Sept
Touched on 10/03/2010
Contacted Senator - 17/02/2011
NOA2 Email - 22/02/2011
NOA2 Letter - 26/02/2011
NVC Case number given - 09/03/2011

#11 hellraiser

hellraiser

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Posted 30 March 2011 - 04:47 PM

I had the same exact experience.

I received my NOC1 (VSC) on October 25th and since I started calling I kindda got into a loop.

The lady first told me that I am not beyond the processing time (though USCIS claims the Goal, average and actual time for VSC is 5 months) and VSC is currently working on September files. For them to open an SR, it has to go beyond the processing time range. So I politely asked what is that time range and the response was, she or their team would not know. I am bit confused; if you don't know the range, how can you ever open an SR (Service Request). Or this is just a scam like those crook insurance companies where their policy is refuse all claims at the first attempt?

And unlike you, I am not a patient person and will continue calling every day, not once a week. And if it really goes over the head, I want someone to pay price for the deception USCIS or VSC is playing with us. If your goal is 5 months, and it goes over 5 months, where is the accountability? How do I escalate this to the next person?

Any suggestions, clues will be highly appreciated.
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