Courtney&Miguel
Difficulty:  | Review Topic: Port of Entry Review
Everything went smoothly up until our encounter with border patrol at the Bush International Airport. I waited for my fiancé for about 30 minutes before he came back from processing accompanied by an officer. They told us we were missing a document, and our packet was incomplete. However, it was a form that should have been given to us by the embassy. After frantically searching through every single piece of paper, the officer told us they would have to detain my fiancé for 3-4 hours while they did more "paperwork." At exactly three hours, they released him. Turns out all our paperwork was in the system, and they allowed him entry into the country. My fiancé said they resolved the issue within 10 minutes and he sat in a room by himself for the rest of the time just waiting. They refused to speak Spanish with him, but spoke other languages with other people who were waiting. At the end of the day, the only thing that matters is that he's here now, but we feel that we were not treated well, especially when nothing was lacking on our part.
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Port of Entry Member Review #16380
Entry Date: 2017-05-30