All things considered, was an incredibly smooth experience. I arrived 20 minutes early, but waited till 30 minutes after my appt time to be seen. No lines, only 4 people in the waiting room the entire time i was there so no idea why it took as long as it it did. Otherwise, the staff there were very friendly and professional. They were highly responsive on email too. I was updated often and, had no doubts or confusion after the case was transfered to the consulate.