The consolar whom interviewed my husband was so rude and disrespectful!! I could hardly watch it!! Yes, I was there! She got loud and yelled and then closed her window shade on him!! He had extenuating circumstances and she would not let him talk at all!! I tell you that day I was so embarrassed to call myself an American!! I feel Like I have PTSD after that horrific experience!! Anyways, our case is under administrative review!! I feel sorry for anyone who has to be interviewed by her!!