To start... we did arrive about 30 minutes before our allotted time. But from the moment we pulled in to the parking lot till we drove off was 1.5 hours.
We arrived and waited out side for about 25 minutes. once inside we did the temp check, followed by the TSA security check. Bags, pockets, paperwork, shoes in buckets and scanned. Simple and Easy. You check in on the ground level and once your fingerprints and photo is taken you are cleared to the upstairs waiting room. You check-in with the Receptionist and then you wait. It was a bit noisy and sometimes hard to hear the names being called. So I suggest sitting closer to the front. once our name was called, we proceeded to an office and the total interview was only about 20 minutes. The officer was kind and friendly. He Laughed out loud at our preparations for the interview. We had multiple binders each with all our filing documents as well as back up documents. They made it so much less stressful. At the end of the interview we were informed that we should check the website at 4/4:30pm to see if there is an update. If our case was approved the website will say card being produced.