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| Indonesia |  Review on February 29, 2020: |
RoDeeRo
Rating:  | Review Topic: IR-1/CR-1 Visa
Generally the staff at the embassy in Jakarta are friendly and helpful. Experience is a little mixed but mostly very positive. The one negative was when my wife (fiance at the time) interviewed for a tourist visa; she said the interviewer was rather rude, didn't look at any of the documents she had brought and only asked a couple of questions before denying her. Our other experiences have been great; I went there once to use the notary services before our marriage and we went again for my wife's CR1 visa interview. The staff let me into the embassy without question, even though I was not formally invited to attend. The initial check in was ok - the woman checking documents was a little brusque but not rude. The interviewer was very friendly and warm, and although we had brought lots of documents he didn't ask to see many of them, and once we showed him the photos from our first meeting, two other trips together, and our wedding, he seemed quite satisfied that we were legitimate and she was approved. The interview was on a Tuesday afternoon and the courier delivered her passport with the visa on Thursday evening. The only snag was that I had messed up her passport number on the DS-260, so the visa had to be redone. I emailed them embassy Thursday night and early Friday morning we received a response telling us to bring her passport in on Monday and they would redo the visa in 2-3 business days. That's not their fault of course, it's ours for not catching the error when we checked the form.
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Consulate / USCIS Member Review #28121