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| San Jose CA |  Review on January 18, 2020: |
beachlover
Rating:  | Review Topic: Adjustment of Status
The San Jose USCIS office is quite nice. It has a big waiting area and the entire office is very clean with nice fixtures and furniture. The entire staff beginning with the Security Officers at the front entrance were very friendly, upbeat and helpful. They have an efficient system that does not make people feel like they will be waiting all day. I was called about 45 minutes after my appointment time but I did not mind the wait.
My CIS officer was very friendly and she put me at ease immediately. She was very thorough while we went through my application. She indicated that she will submit my family-based AOS case for approval because my entire application was complete and all supporting documents were in order.
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Consulate / USCIS Member Review #27824