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Consulate / USCIS Member Review #20983

Bolivia Review on December 3, 2016:

coniefl




Rating:
Review Topic: General Review

The people at the Consulate are very friendly and pleasant to work with. They answered any questions we had, and we had a lot, in a very timely manner, withing 24 hours. When we had problems they explained the reasons as much as they were allowed and steered us int he right direction to resolve them. There was one occasion in which they sent us the wrong information about being denied, and when I asked about it the answers they gave got a little confusing on their part, but other than that the experience was a very good experience.

At the initial interview they had some questions about the relationship, they could have easily just gave us an RFE, but they didn't they took the time to call me, the petitioner, one the phone from Bolivia to ask additional questions to clear any doubts they had.

(updated on December 3, 2016)

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