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vegasmarine

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    vegasmarine reacted to Blob18 in How can I let the USCIS know what I think of them   
    Here is VSC + some:
    We strive to provide quality service to our customers. If we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to the Center Director, at:
    U.S. Department of Homeland Security
    U.S. Citizenship and Immigration Services
    P.O. Box 1000
    Saint Albans, Vermont 05479.
    Note in the heading of the letter and on the envelope: "FOR THE PERSONAL ATTENTION OF THE DIRECTOR."
    If you feel you were mistreated by a USCIS employee, or wish to make a complaint of misconduct by a USCIS employee, you may write to the Center Director, or write directly to the:
    Director, Office of Internal Audit
    425 Eye Street, NW
    Room 3260
    Washington, DC 20536
    Please be specific and reference specific case numbers and dates to provide the best way for us to understand and assess your complaint.
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