rogue320

Actually, we were able to get an info pass appointment this morning with the local Application Support Center in Nashville, TN. The officer there was much better to speak with then the agents at the customer support center.
The officer stated that the biometrics are indeed valid for 15 months and we would not have to pay again. She stated a mistake was made on our case however it looks as though the mistake was caught and our case was forwarded to Memphis on 4-4-14. She stated our case would not have been sent to Memphis if the biometrics were not yet complete. She stated we should get a notice of interview very soon. She did e-mail the supervisor of the Memphis feild office while we were in her office to confirm that she was correct and also to make sure everything goes smooth for us moving forward. She said she would call us this afternoon after she recieved a reply to her e-mail.
I did ask if we had sent the payment in would it have delayed our case further, she stated it could have because there would then have been an overpayment on the application that would need to be corrected before the case moved forward.
Probably good that we picked this battle and didn't just pay the fee because we were told to do so.
Here's hoping we get a interview date soon and we can get this behind us.

Actually, we were able to get an info pass appointment this morning with the local Application Support Center in Nashville, TN. The officer there was much better to speak with then the agents at the customer support center.
The officer stated that the biometrics are indeed valid for 15 months and we would not have to pay again. She stated a mistake was made on our case however it looks as though the mistake was caught and our case was forwarded to Memphis on 4-4-14. She stated our case would not have been sent to Memphis if the biometrics were not yet complete. She stated we should get a notice of interview very soon. She did e-mail the supervisor of the Memphis feild office while we were in her office to confirm that she was correct and also to make sure everything goes smooth for us moving forward. She said she would call us this afternoon after she recieved a reply to her e-mail.
I did ask if we had sent the payment in would it have delayed our case further, she stated it could have because there would then have been an overpayment on the application that would need to be corrected before the case moved forward.
Probably good that we picked this battle and didn't just pay the fee because we were told to do so.
Here's hoping we get a interview date soon and we can get this behind us.

Keep your chin up, you will probably be okay. If you look at the instructions for the N-400 under Processing information it states the following:
Processing Information
Any Form N-400 that is not signed or accompanied by the
correct fee will be rejected. Any application that is not
completed in accordance with these instructions, is missing
pages or otherwise not executed in its entirety, or is not
accompanied by the required initial evidence may also be
rejected. If your Form N-400 is rejected, the form and any
fees will be returned to you and you will be notified why
the form is considered deficient. You may correct the
deficiency and resubmit Form N-400. An application or
petition is not considered properly filed until accepted by
USCIS.
Your application was accepted and should be considered properly filed. If the USCIS felt it was not properly filed it should have been sent back to you with an explanation on why the form was considered deficient.
Although that being said, I don't want to get your hopes ups as this section is not always accurate. We were told my wife's N-400 was not properly filed and she was told to withdraw her application at the interview and resubmit. So in our case the USCIS accepted our application but then decided at the interview stage that it had not been properly filed. The reason was that we had moved from Ohio to Tennessee in December and had not met the required 3 months in district requirement. Good news is we were able to file again immediately, bad news we are out an additional $595.00 application fee.