gmjdmj

Hey, this is the "D" of GMJDMJ, with some helpful advice for people who have this situation.
If you call USCIS and ask "Why has my application been denied" they will go on autopilot and simply repeat the mantra "You must wait for the letter to arrive. If it does not arrive within 15 days call us" at you until you hang up in frustration. You have to realize that these people have a script for everything from their greeting to their goodbye, they have memorized the script, and they're going to stick to the script.
Don't tell them you've been denied - this will invoke the mantra instantaneously. Ask them for the last activity on the case, ask them if there were any RFEs sent out, ask them anything reasonable that they can't give a stock answer to. I spoke to SIX people who all gave me "the mantra" when I asked why I'd been denied. My lovely, charming, and above all SMART wife called again after my six failed attempts and asked questions which made them actually LOOK at their screen to get the answers. This SEVENTH person actually looked up the case and said "hey, you haven't been denied, there's been no decision on this case yet! Must be a notification error!".
My point is that in order to get anything done, you have to get them to break from the script. The script will give you absolutely nothing, but the person reciting the script has the ability to help if only you can politely, respectfully, and calmly get through to them.

Hey, this is the "D" of GMJDMJ, with some helpful advice for people who have this situation.
If you call USCIS and ask "Why has my application been denied" they will go on autopilot and simply repeat the mantra "You must wait for the letter to arrive. If it does not arrive within 15 days call us" at you until you hang up in frustration. You have to realize that these people have a script for everything from their greeting to their goodbye, they have memorized the script, and they're going to stick to the script.
Don't tell them you've been denied - this will invoke the mantra instantaneously. Ask them for the last activity on the case, ask them if there were any RFEs sent out, ask them anything reasonable that they can't give a stock answer to. I spoke to SIX people who all gave me "the mantra" when I asked why I'd been denied. My lovely, charming, and above all SMART wife called again after my six failed attempts and asked questions which made them actually LOOK at their screen to get the answers. This SEVENTH person actually looked up the case and said "hey, you haven't been denied, there's been no decision on this case yet! Must be a notification error!".
My point is that in order to get anything done, you have to get them to break from the script. The script will give you absolutely nothing, but the person reciting the script has the ability to help if only you can politely, respectfully, and calmly get through to them.