Thank you so much! I will provide that information back. I sent an email to (JohannesburgIV@state.gov) who are much more informative than (southafrica.visas@gdit-gss.com). While reading about the document review appointment, it seems this is a new protocol? Based on other experience testimonials, the document review has been done the day of the interview. We're just trying to figure out to how to schedule/if this is applicable to her. It did not give the option to schedule any other appointment, but the interview on the visa interview portal. I am not sure if it is scheduled just by simply emailing the consulate.