Thanks. That’s what I had in mind as the next step if the case inquiry doesn’t work out favorably. When I submitted the case inquiry with USCIS, they sent a confirmation email that said “USCIS may require at least 60 days to process your request.”
So, I’m not really sure how long is too long or when is the right time to reach out to my representative. We’re closing in on 14 months waiting now and still haven’t reached NOA2. If I wait 60 days from my case inquiry date, that would put me at the end of April (15 months wait) assuming I don’t hear anything back before then.