Shaimaa Gad

Hello! My mother is experiencing something similar, she missed her interview in January 18 2024 because she paid the visa fee 4 days after the notice that she needed to schedule her interview but it seems that the consulate have already schedule the date, so the day she pay and was able to enter the portal was the same day she supposedly had her interview. She filled the same form that you did and received the same exact email. Unfortunately we have the same questions and are waiting for an answer

“CDJIVDocs@state.gov” this is the email address, it’s the same where she received the notice that she should pay the visa fee to schedule her interview.

I thought that too, the weird thing is that in the mails that she has received they never told her about any penalty, they only assure her that they processed the request to reschedule the interview and they’ll contact her in the upcoming months, also in that mail they specified that she should NOT contact the consulate. The one that told her of the penalty is an attorney that she just hired.

No, the last email that she received from the consulate say that they have recieved her request to reschedule her interview and that they will contact her in the upcoming months, but that they can’t precise a timeline for the interview. The one that told her about the alleged penalty is an attorney that she just hired. She told her that she contact the consulate and comment the case with other colleagues and that she has a penalty for 1 year. I’m very confused and think this isn’t right because in the mails that my mom has recieved they never told her about any penalty.

Hello, my mother is processing a Visa K1 fiancé (Mexico to USA). She received a mail from the consulate from Ciudad Juarez that she should pay the visa fee to schedule her interview, it took my mom 4 days to fill her DS-160 and pay the fee, when she enter the portal it said that her interview was that day at 8 a.m. (so in theory she missed the date), but we understand that an interview date cannot be scheduled without having paid the fee. She contact the consulate but they told her that she has a penalty of 1 year because she missed the interview although it was the system fault. Can this be fixed? She is very upset about this situation and doesn't know what to do. I would appreciate your advice.