I am a J1 visa holder, and I have submitted my request for an advisory opinion about 2.5 months ago to the department of state. I've checked the status of my request online and as of 3 weeks ago I found the status to be 'Not Subject' to the two-year residence as I expected. Since 3 weeks ago however, I am not able to see any mail to include the letter of advisory which has been concerning to me. The process is typically completed within 8 weeks according to the department of state website for J1 advisory opinion letter.
Is there any phone number I could contact to check the status of my request? There is an email address which I have written to check the status but I have not received any response as of yet.
Any context on this matter would be greatly appreciated.
Thank you