you can chat at uscis emma, search for it and you can find it, choose others and then keep writing live agent, and eventually you will get there
https://www.uscis.gov/tools/meet-emma-our-virtual-assistant
hi just an update, an another agent of USCIS confirmed that my NVC received my application on 06/15/23, my NOA2 is 4th may, NVC has not confirmed it yet though,
so the live agent left the chat after I ask her to check if my case has been sent to NVC yet or not, and she only said constact nvc, before I could ask anything else she was gone :((