Hi, I am one of the DV Lottery 2023 Winners, I recieved my acceptance letter since May 8th, "since then I did get a lot of information from this forum", First 2 months I start receiving the error message (your case number informations is not match), I contact KCC by mail (About 6 mails I get the same automatic answer (I have to check my info. specially the DOB)), Then the last 2 months the error message changed to (your case number entered recently unavailable). by the way I have a copy of my entered information for the DV lottery and I explained that on my emails to KCC, lastly I sent them an email of the new error message and keep getting the same answer from them.
PLEASE any help will be appreciated, and feel free to ask any questions I will be glad to answer them. Thank you in advance.
