Hi Pales,
In my follow up, subject 'please assist' on 19th stating my NOS was sent 04/11 but they logged it as 05/30 which takes me 4weeks back and my DS 2019 ends in 3 weeks, this is distressing as i did not anticpate this delay. They sent that generic thingy of your document is complete and will be processed in the coming weeks.... track here bla bla bla. on 26th i sent the same thing stateing my colleague in the excat situation same submission time line, J1 program, country of origin... except NOS (was 04/25) got approved 07/07. I am stressed as to why mine is taking this long. same response.
A colleague gave me a contact to talk to on 07/25 who said he'd speak to someone, don't know if that worked. Glory to God for all the people he used.