My wife went to the required medical exam before the interview in Tokyo. After the interview, she got her passport back via mail. After the visa approval and arriving into the US, we completed the marriage and began the process of status adjustment/green card. Fast forward to now, we just had the "initial interview" at a USCIS field office. Everything went well except the question of medical exam.
We were asked if we have any documents from the medical exam, like the I-693. The problem is we never received such documents. We only have the receipt of examination. All she received beside passport was the sealed envelope, which has been submitted accordingly. I suppose that had the medical exam documents. Now we received a RFE (request for evidence), and medical exam documents must be submitted with it. That would mean going to a medical exam again. She already paid $300 for the medical exam in Japan and unfortunately we may have to pay that amount again, through no fault of our own.
What can be done about this? Can we call anyone to recover the documents? It seems like the documents got lost, maybe by USCIS or the embassy, and we have to pay for their mistake.
