Kath0920

@Ekoostikhookah765 My husband just got his passport also without the yellow packet. There should be no problem with it as all of your information are electronically accessible. As per paying your immigration fee, your green card number is provided on your visa it should be the number below your DOS/CASE number MNL….

@Vytra if you already have a confirmation with the July 27 and is already showing at CGI then it has been re-scheduled. If still in doubt you can call the Visa Services to confirm your appointment date. “Visa Information and Appointment Service at (632)792-8988 or (632)548-8223 in the Philippines between 8:00 AM-8:00 PM. If you are calling from the United States, call (703)520-2235 between 7:00 PM-7:00 AM EST / 6:00 PM-6:00 AM CST / 5:00 PM-5:00 AM MST / 4:00 PM-4:00 AM PST. The call center is open Monday through Friday, except on U.S. and Philippine holidays. Callers must have the case number, passport number, and passport expiry date for each applicant (principal applicant and derivative family members) ready when requesting a visa appointment.”

If you already received an email from NVC with your schedule there was no need for you to re-schedule it. As it may take couple of days to update.

@Tiana F The CGI website or try the Call Center numbers provided by NVC. Be careful not to visit the website so much in one day. I got locked out for 72 hours for suspicious activity.

Have you created on account with CGI? You can check available slots and schedule your moms interview on the website. https://cgifederal.secure.force.com/?language=English&country=Philippines