Hello,
Our marriage certificate was rejected two times by the NVC. The marriage certificate we have been submitting is the large/long form certificate of our marriage (August 14, 2021) from Nova Scotia's Vital Statistics Office.
The NVC replied back with "Please replace this with an acceptable marriage certificate from a correct issuing authority. Please use our Document Finder at https://nvc.state.gov/find for acceptable documents guidelines." My husband and I both triple checked the website. The Nova Scotia Vital Statistics Office is considered the "correct issuing authority" on the website. My husband spoke with Nova Scotia's Vital Statistics office and head office this month to verify our marriage certificate as a valid civil document. They confirmed that it is the right provincial marriage certificate. We've had this "large" form of our marriage certificate since 2021. We're wondering why it's being rejected when it's the right marriage certificate from the correct issuing authority. Has anyone else experienced something similar? Any insights or advice on how to proceed are greatly appreciated!
