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Her Highness reacted to Greenbaum in Kenya Embassy Process after NVC
Q1 - I believe they communicate via e-mail. Most embassies directly communicate with the beneficiary with an email.
Q2 - Referring to the PDF the status check on CEAC does not require an invoice number to receive your updated status.
Q3 - There is no other way to get your invoice number but to call.
Q4 - You will deal directly with the embassy moving forward. NVC instructions are for "immigrant" visa's like a CR-1.