I used Emma and asked for an info pass, that got me to a live person. I asked for the live person to submit an expedite for the EAD, we informed them that we had a couple utilities bills we were getting behind on and a job offer that could get cancelled. They submitted the expedite request. We never got asked provide any evidence, the status was updated to card being produced after 8 days of the request being submitted. I hope that helps you!