Janely

1 hour ago, Andresr said:

Hi.what phone number did you use to contact them? 

+1-800-375-5283 i used this one. But you’ll have to contact them on Monday. It usually takes 30 min for them to respond. 

16 hours ago, Mimi25 said:

In my case I wanted texas service center. And for me it was california and When I called the lady said me that you have received letter which says California but on my computer I see that your case is being processed by Texas service center. And I had called 3 times in 3 weeks and I got everytime same response. Now I have to wait till February and will call again to find out what they say.I reside in Texas.

I’ll have to do the same and just wait til February 🙁

i just wish somehow they could notify people when cases are moved to another centers. 

In my case I sent the I-30 for my husband. I received the IOE text on August 21,  and then a month after I called I found out they sent the NOA1 to a different address and that the case was being processed on Nebraska. A month later I called again and told me they corrected the error and that the case was never on Nebraska but on Vermont. Turns out that I received a letter about the correction and it came from Nebraska. Still I haven’t receive any other document or notification I’ll have to call them mid this month.

dont know what to think really 🙁