please move this and send me a pm if this isn't in the right forum.
My fiance and her child in Russia were recently granted visas. They plan to come here in March. What can she expect when she lands in New York? Her son is 6 and can be very unruly and difficult for her to handle especially after a 10 hour flight. She is concerned about dealing with customs and how long it will take, if they have someone who can speak with her in Russian, etc.
Also she wants me to fly from our home in Detroit to New York and meet her to help her with luggage and her son and fly back together. This is likely what I will do, but is there a service available in New York that can help her with luggage and getting her and her son to their connecting flight to Detroit? Or is it better I just meet her in NY? I have limited finances and time I can take off work so it would be a lot easier if I didn't have to fly to New York but of course I want to make the trip here as least stressful as possible for her
Any information will be very helpful, thanks.