I filed my N-400 on December 13, 2018, in Long Island field office, NY. I received Bio appt on December 15 and walked in on December 18, 2018. Since that, there was no progress. Nothing, absolute nothing. Very quiet, deadly silent. When did you get your interview scheduled? Is this a normal phenomenon? I am pretty cool with USCIS now. You know, like the zen type. I am trying to do meditation based on their poor performance and bad service. They successfully increase my tolerance in this bureaucratic attitude. I called them one time. They put me on hold for 35 minutes. Then, a customer representative told me that they were in a severe backlog and I was in the normal time frame. I think she probably asked me to patiently wait and shut up. How're your stories. Do you have any positive feedback? I want to get back my confidence in USCIS. I think they are just a bunch of good guys trying to work hard to earn money for living. No intention to spread out my bad feeling on my experience. Just curious about their workload and performance. What is actually happening in our immigration system?