Hello! good day!
My mom went to her interview in Juarez Mexico but the consular officer handed her a blue paper 221g asking for more documents. We sent them but after 2 weeks we received the same 221g paper asking for another document which we sent as soon as we could. I called 4 days ago to ask for information after 2 months of the last request and they said they had in the system that in order to continue with the case we have to send her passport. We send it that same day and arrived the next day. 1 day after they received it they updated the system in CEAC but still appears in "Administrative processing ". I was wondering what does it mean that they asked for the passport? Is it a good sign that her green card will get approved? But why is her case still in administrative processing?