Thank you for your kid reply
We sent her package with the copy of the physical I-94 Record number, I told our lawyer about wanting to add in additional information the circumstances they advice not still think would it be better if we did, unfortunately her passport with her visa got lost and she don't have any information of the document just the passport number by itself
there's not record in the website because she arrived more than 10 years ago, She arrived in a tourist visa B2.
The package was received on May 02 2022
Last case update was on June 09, 2022
Case is Being Actively Reviewed By USCIS so finger crossed
Good luck on your case