Hi all, I am a US citizen and currently in the process of helping my parents apply for their permanent residency. They recently received a letter back requesting additional evidence - a Chinese notarial certificate of birth issued by the appropriate civil authority.
My parent is no longer a Chinese citizen after getting married and switching over to a different nationality. We applied for the travel document but have not heard anything back yet. My parents thought of going to China themselves to obtain the document, but since the travel document isn't approved, they cannot leave the States at the moment.
Can someone please guide us through what we can do? This is a really difficult task because we don't currently have anyone in China to help us get the document, and it's difficult because my parent is no longer a Chinese national.
We need to mail back this evidence by the deadline, so we are in a hurry. Any advice is greatly appreciated!