Received the NOA2 for my both parents at the end of Sept. And also received the email to assign agents. Waiting for that to be processed and will proceed to pay.
Applied for my parents and the application was received on April 10. I am part of the April thread but seeing that you guys have more experience and possibly further along the process; can you advise below:
At present the online status says Your case was received... we have sent you the receipt which tells you how the case would be processed and please follow the instructions. But I did not see anything stating how it would be processed and no instructions to follow. Is this the normal message when checking the status online?
And when is the average time that the status online changes?