I do feel your pain. They did give you a different reason that what they gave me, but basically the reason you and I both received was a complete joke in that a decision could not be made.
If you don't mind me asking, was your case pretty clean cut ? Mine was...I have no convictions, have been here a solid 3 years, minus a week in Mexico, no driving tickets or anything. I supplied all evidence and they had a computer problem at the USCIS office, so i'm waiting also.
What ticks me off even more is i'm following the other threads and I see in the Jan 2015 applicants people got a decision cannot be made last Wednesday 22 april and they have already received updates saying they are now in line for oath.
So I think the reason they gave you was pretty terrible, hopefully they get it sorted quickly and get you in for an oath ceremony.
If it helps. I spoke with USCIS about what you can do when a decision cannot be made and they said you can call again if you don't hear anything after 60 days and then schedule an INFOPASS just after the 90 day mark. Hopefully it won't come to that.
FIngers crossed for you
jimmypesto got a reaction from xylo in N400- November 2014 Filers