That is absolutely false. Deers is something that my department administrates and we have seen this several time. We have a few sailors here with foriegn wives awaiting change of status and we were able to enrol them in DEERS. Just make your case and be stern, you shouldn't have to go without healthcare just because some Yeoman doesn't know how to read a manual. Sorry but I get real frustrated when I hear about proffesionals not knowing their job. Good luck