Hamad and Chau

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Combined the posts of Dodi and Darnell and added some comments for this summary:

For the NVC:
http://travel.state.gov/visa/immigrants/info/info_3177.html

K1's are not tracked through the AVR, EVER. They are processed like an immigrant visa, but they are NOT immigrant visas, so they fall into a completely different class of their own. Therefore you need an operator. To get there:

1-603-334-0700

Press 2 for Non-Haiti-Related issue (Please note that this will probably change after some time)
Press 1 for English
Press 5 for an operator

When to call NVC->
NVC Human™ will know a bit on an I-129F -
--when it arrived to NVC
--when it left to US Embassy
-- the Embassy Casefile Number.



For DOS:
http://travel.state.gov/visa/about/how/how_1463.html

This is where you will be able to find out if your case was received at the Embassy/Consulate. They will not see your case in their system until the NVC has logged it in and applied a case number to it.

1-202-663-1225 (Effective Monday, September 9, 2013 use (202) 485-7600 )

Press 1 for the Main Menu
Press 4 for Foreigners Applying To Come To the US
Press 2 for Immigrant Visas (yeah, yeah - we know they're not really)
Press 3 for Family or Employer Based Visas
Press 2 for Fiance(e) visas
Press 0 for an Operator

When to call DOS->
then Dos Hotline Human™ knows
--when it arrived at US Embassy (maybe)
--when the casefile was opened
--when the Packet 3 was sent out (if your country still does this)
--when the appointment date is set
--when the packet 4 was sent out
--interview results

In my experience, DOS have more knowledgeable operators, however, if you get a bad one, just try again. You can tell a bad operator, when the dates they give you dont match what you have been tracking on the CEAC site. If you see a date change on CEAC status website, DOS will know why.


For Vietnam HCM Consulate:

You can find all the details of your case once it has been logged by the Embassy/Consulate. They will not accept phone calls or emails for visa inquiries.

Use the inquiry form located here to place an inquiry, response time is usually next day:
http://hochiminh.usconsulate.gov/contact/ivinquiries.html

Critical examples of when you need to use this inquiry
--long wait and no update from embassy
--did not receive packet 3
--did not receive packet 4
--check interview date
--get appointment letter