Miss Niss

I am so sorry to hear about your situation. Just try to keep in mind that you are dealing with uneducated government workers reading from a job descriptiion and/or a script. Try to remember what it is like, or can be like, dealing with a customer service representative - uneducated people reading from a script. To be honest, don't worry about it as long as you have met all of the requirement for "citizenship." Best of luck!