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Ugh, right there with you. Called and got the usual "Jan 16th, blah, blah, call back in 4 weeks..." About ready to snap. Don't bother trying to place a service request either. They're not accepting them at all. They told me, more or less, I'm screwed and have to wait. Guess it's back to hoping for good luck and waiting! Hope you're holding up OK. Will kee...