I just got off the phone with USCIS (1-800-375-5283) and after not finding the current correct number sequence anywhere, I patiently went through the menu and got it. It is... 1, 2, 1, 1, 2, 2. BUT PLEASE REMEMBER!!! When you do get your agent on the phone, be polite!!! If you aren't, don't expect any help. They're there to help you and they will if they are able. But remember they are bound by restrictions and what the system lets them do. They can't magically get you a NOA2. So be patient with them, and they'll be with you. I was lucky and the guy I got was really helpful. And I didn't have to ask for a Tier 2 rep or anything like that. I thought about that as I was calling and figured, just because that's how it used to be, doesn't mean it is now. And it worked out for me!
I was able to get a Service Request put in because my case (NOA1 on 2/24/2012... they said 2/23/2012) is outside the "normal processing times." They looked up the Vermont Service Center and said that they are currently processing February 27th (as of 9/13/2012). I haven't seen that anywhere else either, so I figured it would be helpful for some. If you're after that date and already got your NOA2, congrats! Yes, all the rest of us are jealous, lol. But anyone before the 27th with their NOA1, if you want, put in a service request if you haven't done so yet. And good luck everyone.
Jordan and Sarah got a reaction from JE06 in VSC and the NEW USCIS Secret Code for a Live Person!!