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CIS Ombudsman Teleconference for December

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"USCIS National Customer Service Center (1-800 Line) and Infopass: How Are They Working For You?"

Friday, December 14, 1:30-2:30 p.m. EST

We look forward to hearing your comments, thoughts, and suggestions on this topic.

To participate, please RSVP to cisombudsman.publicaffairs@dhs.gov. Please indicate how you learned about the program as well as the city and state from which you are calling. We will acknowledge your RSVP and provide the call-in information shortly before Friday.

If you are unable to participate, stay tuned for similar upcoming programs which will be posted on our website, www.dhs.gov/cisombudsman. If you have a topic of interest for a future call, please send it to cisombudsman.publicaffairs@dhs.gov.

Please sign up on our website to be notified about new CIS Ombudsman announcements!

We appreciate your participation in the teleconference program,

CIS Ombudsman’s Office


An and Jing

AOS Journey

07/23/2008: POE Detroit

08/04/2008: Applied for SSN

08/08/2008: Got Married

09/10/2008: Mailed AOS/EAD/AP

09/12/2008: Arrived in Chicago/Signed by V BUSTAMANTE

09/19/2008: Check cashed

09/22/2008: NOAs for I-485/I-131 (dated 09/17) but I-765 was rejected due to outdated form (Rev 4/08/2008)

09/24/2008: Mailed I-765 (rev 05/27/2008) again

09/28/2008: I-765 was delivered

10/03/2008: I-485 transferred to CALIFORNIA

10/06/2008: NOA for I-765

10/10/2008: biometrics

12/01/2008: AP approved

12/05/2008: EAD ordered

02/19/2009: Notice mailed welcoming the new permanent resident

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