Approved and visa issued by caec but no passport at DHL in Ghana

[FamilymanUSA 1]

My mum went for her US embassy interview on 17th April, 2024 but we are yet to get a notification from the DHL in accra stating that the passport is ready for pick up. Did anyone go through this? 
 

I’m getting worried. Please help

[appleblossom 1,528]

2 hours ago, FamilymanUSA said:

My mum went for her US embassy interview on 17th April, 2024 but we are yet to get a notification from the DHL in accra stating that the passport is ready for pick up. Did anyone go through this? 
 

I’m getting worried. Please help

Perfectly normal, but what does her online status say? 

[FamilymanUSA 1]

@appleblossom thank you for your reply. It says ISSUED on the caec website. 

3 minutes ago, appleblossom said:

Perfectly normal, but what does her online status say? 

@appleblossom it says ISSUED on the caec website. 

[appleblossom 1,528]

2 hours ago, FamilymanUSA said:

@appleblossom thank you for your reply. It says ISSUED on the caec website. 

@appleblossom it says ISSUED on the caec website. 

 

That's good, it's been printed then and you should hear very soon. 

[FamilymanUSA 1]

7 hours ago, appleblossom said:

 

That's good, it's been printed then and you should hear very soon. 

@appleblossom thank you. I hope we get it. I have set up a pick up location for her passport in Ghana to be delivered to DHL in accra. But my only worry is that, it’s not been updated to show the status of the passport. Well, I’ll wait and hope with prayers that they update it. 

[FamilymanUSA 1]

On 5/3/2024 at 7:13 AM, appleblossom said:

Perfectly normal, but what does her online status say? 

Just to give an update, my mum received her passport with the visa on the 15th of May. 
 

thanks